But not just any video store, according to Filmmaker Magazine: Video Free Brooklyn, at 244 Smith St., where he intends to go all artisanal and maybe even co-op. "I want to reinvent the video store experience and make it fun again," he says. He'll be behind the counter June 1.
More here.
UPDATE: The Hillises are crowdsourcing the funds to renovate the shop. More here.
Photo courtesy Google Streetview
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3 comments:
The new owner is, unfortunately, a condescending jerk. After renting me a DVD without taking off the device that locks the package (and after I broke the package, which must have been worth all of a dollar), he told me he would have "fixed me up" with some free DVDs if I had brought it back unwatched. Gee, thanks. That's awfully big of you, given that it was your mistake to begin with. And this "artisanal" business sounds like a lot of bologna. --a new Brooklynite and unimpressed film fan
Hey, this is said new owner. I'm sorry you feel mistreated, but I know exactly who this is and recall a different sequence of events: you called to let me know that, on one of my first days behind the counter, I accidentally left on the security lock. I apologized profusely and let you know that I was adding free rentals, plural, to your account, which I did that very moment. When you returned, the security case was busted open, you laughed that "you couldn't wait," and I simply said that the case was permanently broken and couldn't be used again. You rolled your eyes at me, muttered something under your breath, and walked out. I believe in outstanding customer service, but when we had already agreed on what was going to happen for your troubles, well, I take verbal agreements at their word and wish you had, too.
I just got a charge on my credit card from Video Free Brooklyn. I haven't been there in I don't know how long. I called the store and was told by the girl working there that the new owner "found" a late charge from December 2011 and ran the card on my account. I honestly don't remember the circumstances of the return of the movies in question but I don't like this shady business practice and I'll be closing my account and will no longer recommend Video Free Brooklyn to my friends.
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